Sales, Marketing & SupportDone with Make Oct 13, 2026
Power a restaurant customer service chatbot backend
A Make.com workflow serves as the backend for a restaurant chatbot that replies to customers via text and voice notes.
- What They Did
- User built an automated Make.com workflow as backend for all chatbot responses. Vibe-coded the restaurant customer service chatbot with Lovable to reply to customers in texts and voice notes.
- How It Went
- The setup enables text and voice note replies via the Make.com backend.
Try it yourself with Make
Build a workflow that acts as the backend for a customer chatbot for [restaurant name]. It should receive customer text messages and voice notes from [channel, e.g. WhatsApp], transcribe voice notes, and answer questions about [menu, hours, location, reservations] using the info in [source document]. Hand anything about orders, refunds or complaints to me instead of answering. Done when test messages in both text and voice get correct replies.