Sales, Marketing & SupportDone with Lindy
Spin up a customer-support agent from a prompt
The reviewer prompted Lindy to build a support agent, connected Google and Slack, and had it ready to run; only setup was described, no long-run results.
- What They Did
- On a 7-day free trial, the reviewer picked Lindy's suggested customer support email prompt and sent it unchanged. The prompt told the agent to monitor a support inbox, answer from a knowledge base, and escalate unknown questions by Slack DM. Lindy built the agent in about a minute, showing its steps. The reviewer then connected Google and Slack accounts and could edit each step's prompt or model.
- How It Went
- The agent was built in about a minute and was ready to test, share and publish. The article reports no actual testing, so there are no results on answer quality or escalations.
- Worth Knowing
- The review says Lindy is fairly expensive, struggles with complex tasks, and may need human oversight. The setup was only checked on the free trial.
Try it yourself with Lindy
Build me a customer-support agent in Lindy that reads incoming messages at [support email or Slack channel], answers common questions about [product/service] using [help docs or FAQ link], and escalates anything about [refunds, billing, angry customers] to [person]. Have it draft replies for my approval instead of sending them. It is done when it handles three sample questions correctly.