Money, Bills & BenefitsDone with Claude in Chrome
Negotiate a billing credit from AT&T
Claude in Chrome negotiated a $100 credit from AT&T in a billing dispute with no human involvement, one of five use cases tested.
- What They Did
- Claude in Chrome is an extension that runs in the user's own browser, with their logins, and can read pages, click, and fill forms. In the AT&T case it handled a real billing dispute and negotiated the credit with no human involved. The visible part of the source doesn't describe the prompts or the steps it took.
- How It Went
- Claude got a $100 credit from AT&T. The detailed walkthrough is behind a paywall, so how the negotiation went and what limits came up aren't visible.
- Worth Knowing
- The full account and prompts are paywalled. The author also warns that data-heavy tasks should be split into subtasks, and recommends safety-checking automations before activating them.
Try it yourself with Claude in Chrome
Go to [company]'s support chat or billing page and negotiate a credit or refund for [describe the billing issue], referencing my account history and the specific overcharge. Show me the proposed resolution and what you're about to submit before finalizing anything on my account.