Fight consumer claims and recover refunds

The author uses Claude and its Chrome extension to file complaints and dispute charges, reporting ten wins and over $12,000 recovered, while still reviewing emails and making calls.

What They Did

The author describes each problem by voice-to-text. Claude gathers context and returns a dossier covering the contract, the company's marketing, owner reports and the relevant regulator, plus a multi-step plan. It filled in complaint forms through the Chrome extension. He feeds live call transcripts back to Claude for what to say next. He reviews every email, makes the strategy calls, and does the phoning and returns himself.

How It Went

Ten fights, no losses after seven months, with over $12,000 recovered. The largest was $6,813 in IRS penalties removed. A $1,166 robot mop dispute is still open, though the company offered the exchange it had earlier denied.

Worth Knowing

The agent's first advice was generic. Wins came from escalating through several channels, such as an arbitration clause found in the terms, a regulator complaint, or public posts.