Life Admin & HomeDone with Meta Muse Sep 22, 2026
Call a dental insurer on your behalf
Meta's AI agent phoned a dental insurer, gave the member ID, answered a security question and waited on hold before transferring the user to a representative.
- What They Did
- Per a quoted passage in a Hacker News comment, Meta's AI agent placed an outbound call to the writer's dental insurer. It gave their member ID, answered a security question, and waited on hold. Once a representative came on, it transferred the call to the user. The commenter says they hadn't known Muse could do this.
- How It Went
- The call reached a human representative about ten minutes before the handoff, so the user skipped the hold time. The source gives no further numbers, and the commenter hasn't tried it yet.
- Worth Knowing
- The source is a brief comment quoting an article, so it gives no setup steps, costs, or limits; the commenter says they still need to try it.
Try it yourself with Meta Muse
Call [insurer name] at [phone number] on my behalf to ask [question, e.g. whether a procedure is covered]. Give my member ID [ID] if asked and wait on hold. Once a representative is on the line, tell me and transfer the call to me. Check with me before sharing any personal details beyond my member ID.